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We take great
pride in our reputation for quality and excellent value. We are
confident that you will be absolutely thrilled with your jewelry from
SUSANSJEWELRY.NET, but if you decide for any reason that it is not right
for you, you can return it to us within 30 days for a no-hassle
refund or replacement .
Correctly personalized items cannot be returned for refund. All
original paperwork and documents must also be included. Returned
items must be received in their original packaging and in perfect
condition. |
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First,
customer is responsible for payment of return shipping. You must email susansjewelry.net with your ups tracking
number. All original paperwork and documents must also
be included. Also for security reasons, please do not write
"sUSANSJEWELRY.NET" or any other words or terms that would
identify the package as containing jewelry. Return your
order to the address on your invoice. |
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Once we
receive and verify the condition of your return item, we will issue a
credit for your full purchase price to the same account/credit/charge
card you used to make the original purchase. A credit will be issued as soon as we receive your
return. Please allow up to two billing cycles for a refund to appear
on your credit card statement. Please call your credit card issuer to
verify credit posting. We do not refund postage expenses. |
